We want you to love our products, but if you're not satisfied, we’re here to help.
🕒 Return Window
- You may return unopened and unused items within 30 days of delivery for a full refund (excluding shipping).
🔄 Exchanges
- Need a different scent or product? We're happy to offer exchanges for equal or lesser value within 30 days, as long as the item is unopened and in resellable condition.
🚫 Non-Returnable Items
- Due to the nature of our products, we cannot accept returns on:
- Opened or used essential oils
- Custom or promotional bundles
- Clearance items
💸 Refunds
- Approved refunds will be credited to your original payment method within 5–10 business days after we receive the return.
📦 Return Process
- Email us at [your email] with your order number and reason for return.
- We’ll respond with return instructions.
- You’re responsible for return shipping unless the item arrived damaged or incorrect.
🧴 Damaged or Incorrect Items
- Please contact us within 7 days of delivery with photos. We’ll send a replacement or refund, no return needed.